Shipping & Delivery

We offer free UK shipping on all orders.

Order Processing

Orders are processed within 3–5 business days (Monday–Friday, excluding public holidays).

Once your order has been processed, you’ll receive a confirmation email with tracking details.

Delivery Times

Estimated delivery time is 5–11 business days after dispatch.

Delivery times may vary slightly depending on location and demand.

Tracking

All orders include tracking.

Tracking information will be sent to the email address used at checkout once your order has been dispatched.

Delays

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to:

  • Courier delays
  • High demand periods
  • External factors beyond our control

If your order is delayed beyond the expected delivery window, please contact us and we’ll be happy to assist.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.

Velora IPL is not responsible for orders delivered to incorrectly provided addresses.